COVID-19 Recovery Strategy

Our COVID-19:  Risks Management & Business Continuity Strategy:

We will offer you guidance that helps ensure business continuity, having an emergency scenario is essential. In the current situation, it is vital to react as fast as possible in order to mitigate impacts and other risks and to prepare the organisation for the further development of the COVID-19 pandemic and its possible scenarios. Business continuity management covers infrastructure, cyber, employee, business, operational and communication risks, with the aim of managing an organisation that has to face new challenges and risks and wants to ensure continuity of operations and production.

In normal operation activities and in reaction to common events (e.g. breakdowns), business continuity management sets a strategic and operational framework to actively increase corporate resilience. The objective is clear: to prevent suspension of operations or services. How can your organisation ensure continuity of business?

Business Continuity Management


COVID – Initial Measures:
  • Implement fundamental emergency measures for the current situation

  • Implement all the recommendations from WHO, CDC, etc.

  • Benchmark of introduced measures within your industry

  • Employee travel restrictions or travel ban

COVID – infrastructure risks:
  • Check the readiness of infrastructure and other services (SaaS etc.) for the higher load of employees working remotely

  • Check if the corporate systems can be managed remotely without the physical presence of IT employees (Operations, Support, etc.)

  • Map single points of failure in the infrastructure in case of remote operations, design countermeasures

  • Define the responsibilities of suppliers according to SLAs in case of emergency situations, draft any required amendments

  • Set up sufficient IT support for remotely working employees

  • Prioritize access to corporate systems (Management, Top Management priority, etc.)

  • Review the number of application licenses that ensure remote access

COVID – cyber risks:
  • Check security and monitoring of applications for remote access

  • Test applications for remote access (VPN etc.) + patches, hardening

  • Perform Awareness campaign for specific cases of social engineering attacks in communication-related to crisis

COVID – employee risks:
  • Analyze key roles that require on-site access, plan a backup plan in case of their absence (e.g. substitutability)

  • Design measures to help employees’ with the management of stress and stressful situations

  • Arrange a method of assigning and distributing employees at various levels of operational reduction

  • Set up access for employee mobility (a division of shifts, transport, etc.)

COVID – business and operational risks:
  • Map single points of failure within the organisation (processes, employees, technologies) and draft countermeasures

  • Establish emergency measures and organisational instructions in order to ensure continuity of operations according to the level of risk

  • Set up reaction plans (procedures, allocation of employees, tools and other resources)

  • Prepare for issues in the supply chain

  • Make arrangements for work that cannot be done remotely

  • Prepare for the need to close down office or business premises

  • Stabilise the organisation for the event of a significant impact on its economy (Plan for optimization of costs, processes, and portfolios)

  • Prepare scenarios, plans, and measures to restore business operations (disaster recovery plans)

COVID – communication risks
  • Set up a mechanism of communication with employees (positive), partners, suppliers, authorities, and the public